General information

Business conditions

salesgirl

The purchase contract is concluded with

woodstocking®, proprietor Dr. Bettina Rippel, Parkallee 31, 22926 Ahrensburg. You can reach us for questions, complaints and objections at the telephone number 04102 8238452 or by e-mail at contact @woodstocking.de., VAT ID no..: DE253895503

Conclusion of contract and ordering process

3.1 The presentation of the products in the online shop is not a legally binding offer, the seller. All offers are valid “as long as stocks last”, unless otherwise noted in the products. Errors excepted.
3.2 By clicking on the button “Add to shopping cart”, the selected articles are stored in the shopping cart. In the following step “Go to checkout”, the ordering process begins, in which all necessary data for order processing and the terms and conditions by placing a checkmark in front of the notice “I have read the terms and conditions and privacy policy and agree with them”. must be confirmed. With the confirmation of these order and contract data and selection of the payment method you then make a binding offer by clicking on the button “order payable” about the purchase of the goods contained in the shopping cart.

A contract is not concluded until the seller has confirmed the order in writing by e-mail.

Storage of the contract text

The text of the contract concluded between the Seller and the Customer shall be stored by the Seller. The customer can view the general terms and conditions at any time on this page. The order data, the revocation instruction as well as the AGB are sent to the customer by email. After completion of the order, the contract text is no longer accessible via the Internet for security reasons.

revocation instruction

right of withdrawal
You can revoke your contractual declaration within 14 days without giving reasons in writing (eg letter, e-mail) or – if the goods before the deadline – by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations under § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Translated with www.DeepL.com/Translator The timely dispatch of the revocation or the goods suffices to comply with the revocation period. The revocation is to be addressed to:

Dr. Bettina Rippel

woodstocking®
Parkallee 31
22926 Ahrensburg
E-Mail: kontakt@woodstocking.de

revocation consequences
In the event of an effective revocation, the services received by both parties shall be deemed to be
to surrender any benefits derived (e.g. interest). If you are unable to return the performance received to us in whole or in part or only in a deteriorated condition, you must pay us compensation in this respect. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection – as would have been possible in a retail shop. In

addition, you can avoid the obligation to pay compensation for any deterioration caused by the intended use of the goods by not using the goods as if they were your property and by refraining from doing anything that could impair their value.

Items that can be sent by parcel post are to be returned at our risk. You have to bear the costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of 40 Euro or if, in the case of a higher price of the goods, you have not yet paid the consideration or a contractually agreed partial payment at the time of revocation. Otherwise the return is free of charge for you. Items that cannot be sent as parcels will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.

The right of revocation does not apply to the following contracts:

contracts for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

End of the revocation instruction

warranty right

The buyer is entitled to a statutory warranty right. Deviating regulations can be found in our general terms and conditions.

Prices and shipping costs

The prices stated on the product pages include the statutory value added tax and other price components.
Unless otherwise agreed, all shipping costs, in particular packaging, transport costs and deliveries, shall be borne by the customer. Further additional costs which are not paid or invoiced by us (e.g. customs duties) do not apply.

 

Digital content

The seller distributes CD´s, MP3´s and videos. Limitations on interoperability and compatibility are not known.

payment

The payment takes place alternatively by prepayment or by PayPal.
When selecting the payment method bank transfer and after you have pressed send confirmation, we give you our bank details, which is repeated in the order confirmation and deliver the goods after receipt of payment. When paying through PayPal, the delivery is also made after crediting on our PayPal account.

There are no additional costs.

delivery

Unless otherwise agreed in writing, delivery shall take place ex warehouse within the Federal Republic of Germany. The indicated delivery periods begin with payment by bank transfer and PayPal on the day after issuing the payment order to the transferring bank. The delivery time is usually 3-4 working days. We will inform you of any deviating delivery times on the respective product page.
Should the ordered product not be available in time, because we are not supplied with this product by our supplier in time, we inform you immediately. In such a case you are free to wait for the ordered product or to cancel your order.

In the event of cancellation, any consideration already paid will be refunded immediately.

complaint management

If you have any questions regarding the delivery of the goods (e.g. time, availability, receipt of payment, etc.), you can contact the seller:

Phone number: 04102 8238452 (TAD) and by e-mail at contact@woodstocking.de

General terms and conditions

1. contractual basis

1.1. Allen Verträgen, die der Kunde (Verbraucher oder Unternehmer) mit der Verkäuferin abschließt, liegen ausschließlich diese AGB zugrunde. The customer expressly acknowledges this with his order.

1.2. A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to either his commercial or his self-employed professional activity.

1.3 Entrepreneur is a natural or legal person or a partnership with legal capacity that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.

2. terms of delivery

If the Seller incurs additional shipping costs due to the specification of a wrong delivery address or a wrong addressee, these costs shall be reimbursed by the Customer, unless the Customer is not responsible for the incorrect specification.

3. terms of payment

3.1 In the event of default in payment, the Customer shall be obliged to pay default interest to the Seller in the amount of 5 percentage points above the base interest rate if the Customer is a consumer (§ 13 BGB). If the customer is an entrepreneur (§ 14 BGB), the default interest rate is 8 percentage points above the base rate.

3.2 Independent of 3.2. the seller is at liberty to prove a higher damage caused by delay as well as other damages.

4. retention of title

The goods remain the property of the seller until payment has been made in full.

5. warranty

5.1 With regard to warranty, the statutory provisions shall apply unless otherwise agreed in 5.2 – 5.3.

5.2 The limitation period for claims arising from liability for material defects is 24 months and begins with the handover of the purchased item to the customer. If the customer is an entrepreneur (§ 14 BGB), the limitation period is 12 months from delivery of the goods.

5.3 For merchants, the legal regulations, inspection and complaint obligations according to the German Commercial Code (HGB) shall apply.

6. right of revocation

6.1 The right of withdrawal applies exclusively to consumers.

6.2 The customer must carefully package the goods for return shipment, notwithstanding his right of revocation.

7. terms of use for trainings and courses

7.1 In case of pregnancy, the training should only be carried out under independent medical consultation.

7.2 The customer bears the risk of absence due to illness himself. The seller will try to fill the training place of the ill customer again. If a replacement is not successful up to four weeks before the start of the training course, the training fee will not be refunded.

7.3 Cancellation of participation after expiry of the cancellation period is possible up to four weeks before the start of the seminar.

8. limitation of liability

8.1 With the exception of injury to life, limb and health and the violation of essential contractual obligations (cardinal obligations), the Seller shall only be liable for damages resulting from intentional or grossly negligent conduct.

This also applies to indirect consequential damages such as, in particular, lost profits.

An essential contractual obligation is one the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner regularly relies and may rely.

8.2 Except in the case of intentional or grossly negligent conduct or in the case of damage resulting from injury to life, body and health and the breach of essential contractual obligations (cardinal obligations), liability shall be limited to the damage typically foreseeable at the time of conclusion of the contract and otherwise to the amount of average damage typical of the contract. Dies gilt auch für indirekte Folgeschäden, wie insbesondere entgangenen Gewinn.

8.3 The limitation of liability in paragraphs 1 and 2 shall also apply mutatis mutandis in favour of the Seller’s employees and vicarious agents.

8.4 Claims for liability based on the Product Liability Act shall remain unaffected.

9. final provisions

9.1 The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Mandatory provisions of the state in which the customer has his habitual residence shall remain unaffected.

9.2 The place of performance shall be the registered office of the Seller.

9.3 Should individual provisions of this contract be invalid or contradict the statutory provisions, this shall not affect the remainder of the contract.

– End of the General Terms and Conditions –